Customer Service·Full-time

Customer Relationship Executive (NBFC)

All Branches·Freshers / Retired Professionals / Housewives experience

About This Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Relationship Executives. This role is ideal for freshers, retired professionals, and homemakers who are interested in building a career in the financial services sector.

What You'll Do

Build and maintain strong relationships with customers

Understand client financial needs and recommend suitable products

Promote NBFC products such investments

Conduct telecalling to generate leads and follow up with clients

Willingness to Customer premises also needed

Explain products clearly over phone calls and convince potential customers

Handle customer queries and provide timely resolutions

Followup with potential and existing clients

Maintain accurate customer records and documentation

Meet assigned targets and contribute to team goals

What We're Looking For

Minimum qualification: Plus Two / Degree (preferred)

Good communication and interpersonal skills

Basic knowledge of financial products is an advantage

Willingness to learn and grow

Freshers, retired individuals, and housewives are encouraged to apply

Nice to have

Communication and relationship-building skills

Basic computer knowledge

Sales and negotiation skills (preferred but not mandatory)